In a climate of increased competition, with patients who thoroughly research their care options on multiple sites, your practice’s online reputation is more important than ever. For instance, a recent survey showed 84% of respondents said they use online reviews to evaluate a physician, and 77% use reviews as their first step in finding a new health care provider! With 37% of those surveyed reporting they were wary of a provider with negative reviews, it’s a must to stay vigilant to online criticism.
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