What is referral management?

Referral management is the process by which a patient’s transition to the care of another provider is achieved. Traditionally, this process has been managed through telephone contact and fax, but it’s estimated that as few as half of the referrals that are started this way ever actually result in a scheduled appointment.

Why is referral management important?

Often, when a patient is being referred to another provider, it is because that patient requires an escalation of care. This can frequently mean that the patient is dealing with a condition that requires the quick attention of a specialist. For this reason, referral management that tracks the process and ensures that the continuum of care is unbroken is integral to improved patient health outcomes.

SolutionsHub can help.

At Henry Schein SolutionsHub, we understand how important strong referral management is to your patients’ health and safety. For this reason, we’ve carefully researched and vetted vendors to find the best possible partners for your practice to ensure that your referrals are managed efficiently so that your patients will receive the care they need and experience the improved health outcomes that you want to see.

Referral Management solutions for your growing practice

Focus on your patients.
We’ll handle the rest.


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