68% of patients with payments of $500 or less did not pay off the full balance

Most patients’ average annual deductibles have increased dramatically over the last 5 years. Patients now share a greater portion of their medical costs through co-pays and coinsurance. During the 2016 open enrollment period, CMS reported 12.7 million consumers in the health insurance exchange program selected a high-deductible plan.

Healthcare organizations are starting to acknowledge that patients collections are one of their largest revenue cycle challenges. It costs 4 times as much to collect from a patient as it does from an insurance company. Existing strategies and tool sets are not performing. CueSquared MobilePay™ changes the expectations of patient billing by accessing patients where they live – on their mobile phones.

CueSquared MobilePay™ is your Solution

CueSquared MobilePay™ augments existing self-pay collection strategies by transforming patient statement data, readily available in all practice management systems, into actionable SMS text-based statements. Patients make payments within hours of receiving MobilePay™ notifications to accelerate cash, reduce costs to collect and provide the consumer experience patients have come to expect and receive in other aspect of their lives.

There is no application to download and no portal to log into; patient simply and securely receives text statements and makes payments. MobilePay™ is HIPAA, PCI and TCPA compliant; data security is maintained through encryption and tokenized financial transactions.

Accelerate Payments

Increase Patient Revenue

Reduce Collection Costs

Accelerate Payments

“30-40% of MobilePay payments are received on the first notification within 24 hours”

Increase Patient Revenue

MobilePay customers have measured increases between 23-32%

Reduce Collection Costs

MobilePay customers have reduced call center call volumes over 20% and reduced mailed paper statements by nearly 30%

Integrated Solutions